Privacy Policy

Personal Information

When you register for an account, we collect your name, email address, phone number, and payment information. We also collect information about the events you plan and manage through our platform.

Event Data

This includes event details, guest lists, venue information, vendor contacts, budgets, timelines, and any other information you provide while planning your events.

Usage Data

We automatically collect information about how you interact with our Service, including IP address, browser type, device information, and pages visited.

AI Interactions

Conversations with our AI assistant are recorded to improve service quality and provide personalized recommendations.

• Provide, maintain, and improve our Services

• Process transactions and send related information

• Send administrative information, updates, and security alerts

• Respond to your comments, questions, and requests

• Personalize and improve your experience

• Train and improve our AI models (using anonymized data)

• Monitor and analyze trends, usage, and activities

• Detect, prevent, and address technical issues

We share information only in these circumstances:

• With vendors and venues you choose to contact through our platform

• With service providers who assist in our operations

• To comply with legal obligations or protect rights and safety

• With your consent or at your direction

• In connection with a merger, sale, or acquisition

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security audits, and access controls.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Export your data in a portable format

• Opt-out of marketing communications

• Lodge a complaint with a supervisory authority

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Event data is retained for 3 years after the event date unless you request deletion.

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or through our contact form. You can also write to us at: Mayaa Privacy Team, [Address]